Frequently Asked Questions
Did your car’s battery die, or is your motor overheated? Our towing service can come to your rescue! On this FAQ page, you will find specific information about our services displayed in a friendly question-answer format that will help you clear your doubts. This will help you make a quick decision the next time you find yourself in need of road assistance.
Q: Do you have any towing experience?
A: Yes, of course. We are highly experienced towers, with over 30 years of continuous work in the towing industry. STS Towing was founded in 1991, and we have kept the high quality and dependability of our services ever since. Our roadside assistance service has no match in town.
Q: Is your towing company insured?
A: Yes, it is. We are aware that when we tow a vehicle, we are transporting a valuable asset of our customers. We need to be protected as a company, and also protect the property of our clients with dependable insurance that can step in, in case of any eventuality.
Q: Do you have a license for towing?
A: Certainly, we do. It is crucial for our business’ legitimacy to show our customers that we are properly accredited by authorities to offer roadside assistance and wrecking services for all kinds of vehicles. Our company’s license provides tranquility to our customers and seriousness to our business.
Q: Can you come to assist me if I’m stranded outside Pomona, CA?
A: Absolutely. It is not a problem for us to drive a little bit further to be able to help more people in the neighborhoods surrounding Pomona, CA. We can provide you with towing assistance if you live in La Verne, CA, or within a 25-mile radius of our main operation area.
Q: Do I need to make an appointment to hire a tow truck?
A: No, it is not necessary to book an appointment to hire our emergency roadside service or regular wrecking services. We can meet you and tow your vehicle 24 hours a day, 7 days a week. All you need to do is call us at (909) 868-9911, and a tow truck will meet you without delay.
Q: Can you tow large vehicles?
A: Sure, we can. Our roadside service is adequate for vehicles of all sizes because we have specialized tow trucks for different situations. No matter if you have a truck, a small car, or an SUV, we can certainly help you transport it to the destination that you indicate to us.
Q: How can I pay for the tow?
A: Roadside emergencies cannot be predicted and not all people carry cash with them nowadays. If you hire any of our services, you’ll be glad to know that we accept both cash and all major credit cards.
We hope that the questions and answers that we have selected on this page have cleared your doubts and encouraged you to trust STS Towing the next time you need wrecking assistance. Nevertheless, if you happen to have remaining questions or if you want to clarify any matter related to our dependable services, you must not hesitate to call us. We will help you with great enthusiasm!